What Is a Design Retainer?
A design retainer is an ongoing partnership that provides you with consistent creative support, priority access, and brand oversight on a monthly basis—without the inefficiencies of per-project pricing.
Instead of starting from scratch each time you need design support, a retainer allows us to work together continuously, efficiently, and strategically.
What a Retainer Includes
Depending on the retainer level selected, your monthly retainer typically includes:
- A set amount of design time each month
- Ongoing work within your existing brand system
- Priority scheduling compared to one-off projects
- Reasonable revisions
- Strategic and creative input appropriate to your tier
This structure is ideal for businesses that need regular design support and value consistency over one-off execution.
Essentials
Up to 10 hours/month-
Priority Response Times
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Graphic Design (print + digital)
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Website Updates
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Social Graphics
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Marketing Assets/Collateral
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Brand Consistency Oversight
Growth Partner
Up to 15 hours/month-
Priority Response Times
-
Graphic Design (print + digital)
-
Website Updates
-
Social Graphics
-
Marketing Assets/Collateral
-
Brand Consistency Oversight
Creative Partner
Up to 20 hours/month-
Priority Response Times
-
Graphic Design (print + digital)
-
Website Updates
-
Social Graphics
-
Marketing Assets/Collateral
-
Brand Consistency Oversight
Creative Director
Up to 25 hours/month-
Priority Response Times
-
Graphic Design (print + digital)
-
Website Updates
-
Social Graphics
-
Marketing Assets/Collateral
-
Brand Consistency Oversight
What a Retainer Does *NOT* Include
To protect focus and quality, retainers do not include:
- Full brand identity projects or rebrands
- New website builds or large redesigns
- Extensive brand strategy engagements
- Copywriting-heavy or content-only work
- Third-party or production costs
If a larger initiative arises, it will be scoped and quoted separately as a project.
How Monthly Work Is Managed
- Work is scoped and scheduled month by month
- Requests are submitted through the agreed-upon channel
- Design time resets at the start of each billing cycle
- Unused time does not roll over to future months
This ensures predictable capacity and consistent delivery.
Billing & Commitment
- Retainers are billed monthly, in advance
- A 3-month minimum commitment applies
- Retainers renew automatically unless canceled in writing
This structure allows both parties to plan effectively and build momentum.
Turnaround & Prioritization
Retainer clients receive priority access compared to non-retainer work. While exact turnaround times are not guaranteed, requests are scheduled based on:
- Retainer tier
- Current workload
- Complexity of the request
Rush requests may be accommodated for an additional fee, when availability allows.
Why Clients Choose Retainers
Clients who work on retainer value:
- Faster execution over time
- Deeper brand familiarity
- Fewer onboarding and briefing cycles
- A long-term creative partner
Retainers work best when there is trust, collaboration, and a shared long-term vision.
Questions?
If you’re unsure which retainer level is right for you, I’m happy to review your needs and recommend the best fit.